Does the coordinator email my buyer directly, or does everything come back through me?

I'm about to hire a TC for the first time and the intake form asks whether the coordinator should be introduced to my client as part of the team, with direct email and text access, or stay behind me so every document request routes through my inbox.

The case for direct access: the whole point is that I stop being the bottleneck. If the TC has to ask me to ask my buyer for a copy of the wire confirmation, I've bought myself a middleman instead of relief, and the deadline slips a day every time.

The case for routing through me: my client hired me. If a coordinator sends a badly worded reminder about a disclosure the buyer hasn't read yet, I'm the one who gets the panicked call at 9pm, and I've lost control of the tone of my own file. Some brokerages also have rules about who can communicate what, and the line between admin work and licensed activity varies by state, so an unlicensed coordinator talking substance with a client is a real question to check locally.

I can see both. Curious where the room lands.