Operator handed back the keys and the license went with him. Eleven months dark.
I buy things I intend to hold for twenty years and this one taught me something I hadn't priced.
Two purpose-converted 8-bed homes in the same suburb, bought as a pair, $610k and $575k. Leased both to a single operator, triple net, $7,500 a month each, ten year term with bumps, personal guarantee. She'd run one home for nine years and wanted to expand into two more. I checked her survey history and it was clean. I did not check her balance sheet in any real way, and the guarantee turned out to be worth roughly what a signature is worth when there's nothing behind it.
Census never got above six of eight in either house. Her payroll ran hot the whole time and she was covering shifts herself. First missed rent was month 14, partial payments through 16, keys back at 17.
Here's what I hadn't understood. In my state the license to operate is issued to the operator for that specific address, and it does not travel with the deed. When she surrendered, the license went with her. The residents were relocated over about six weeks. So I owned two empty houses with medication rooms and nurse call wiring, and any replacement operator had to apply, get through the plan review, get inspected, and get surveyed before a single resident could move in. That took the new operator seven months from signature, and I'd spent four months finding her. Licensing timelines and whether a change of operator can be expedited vary a lot state to state, and I'd assumed mine worked like a liquor license transfer. It doesn't.
The cost. Carry on both was about $9,200 a month all in, and vacancy repriced my insurance because an unoccupied care building is a different animal to the carrier. Eleven months of that, plus $14k of repairs from a building sitting with the HVAC off in August, plus legal. I'm down about $118k against where I'd have been with continuous rent, and the new lease is $6,400 each, not $7,500.
What I'd do differently. Rent at a level the operator can pay at 75 percent census rather than at full, because full is the exception in a small home. Put a monthly reporting covenant in the lease, census and payroll, with a default trigger if either crosses a line, so I hear about trouble in month four instead of month fourteen. Hold six months of rent as a deposit, not two. And find out how license transfer actually works in that state before closing, in writing, from someone who does it for a living.