Recruiting into a consolidating market: does adding bodies still buy you anything?
A broker I know in a small land and rural market is sitting on a decision I find genuinely hard to call.
He has nine agents. Four of them close, five don't. Over the last year he's had eight or nine inbound calls from agents whose shops folded or who got squeezed out when their old brokerage raised its minimums. His instinct is to take all of them, because his fixed costs are already paid and every extra closing runs straight through the split with almost no marginal expense. The oversupply of licensees is real and he thinks he can absorb the displaced ones cheaply.
The other view, which his admin keeps pushing, is that every unproductive agent costs real money that doesn't show up on the P&L. File review time, errors and omissions exposure, someone answering the same question for the eleventh time, and a culture where doing three deals a year is normal. She wants him to set a minimum, cut to five or six people, and spend the recruiting budget on making those five better.
Both arguments are consistent with what's happening to the industry. Consolidation rewards scale, and it also rewards firms that raise standards. I don't think you get both at nine agents with one admin.
Where would you put the money.
Nine agents, four productive, one admin. What do you do?
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