Should the caller or the investor own the do-not-call scrubbing?
I'm looking at hiring out prospecting for small-town properties and the two proposals I got split on who handles the compliance side. One shop says they scrub against do-not-call registries and litigator lists themselves and treat that as part of the service. The other says I supply a clean list and they only dial what I hand them, and their contract puts the scrubbing burden on me.
The first version sounds safer to me because they do this all day and I don't. But it also means I never see the process, and if something goes wrong it's still my name on the deals. The second version costs less per contact and I stay closer to what's happening, but I'd be learning telemarketing rules from scratch while also learning how to buy a house.
Rules on outbound calling and texting vary and enforcement changes, so anyone actually setting this up should get a lawyer who does this work to look at the arrangement. Setting that aside, I'm curious how the room splits on where the work should sit.
Who should be responsible for scrubbing the call list?
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