Asked for my money back in month 20. Learned what a repurchase program is.
Put $12k into a non-traded pooled real estate vehicle on a platform two and a half years ago. Set it and forgot it, exactly as intended, while I saved for a rental down payment. The plan was always to pull it out when I was ready to close on a house.
Month 20, I'm under contract, I need the cash for the down payment plus reserves. I go to redeem and read the actual terms for the first time since funding, which is the part I own.
Three things I had not internalized. Redemptions happen on a quarterly window, not on request, so my money was already 5 to 11 weeks away depending on when I asked. Shares held under five years take a haircut off the then-current net asset value on a sliding scale, and mine sat in the tier where I gave up a few percent. And the repurchase program is capped, something like a small percentage of outstanding shares per quarter, with the board able to reduce or suspend it entirely at their discretion.
My quarter wasn't oversubscribed, so I got out. Net of the early redemption haircut and a NAV that was flat to slightly down from where I bought, I took back about $11.4k on $12k after 20 months, plus roughly $700 of distributions along the way. So call it a wash with a lot of paperwork.
The outcome was survivable. What bothers me is that the outcome was decided by whether other holders happened to want out the same quarter, and I had no visibility into that at all. If the queue had been full I would have blown the closing date.
What I'd do differently: money with a date on it does not go into a vehicle whose exit is at someone else's discretion, no matter how liquid the marketing page makes the redemption program sound.