Two cohorts of eight, three refunds. Which lever do I pull?
Eight weeks, $1,900, cap of eight seats, aimed at people buying $50k to $90k houses in towns under 5,000 people. I've run it twice. Gross across both cohorts was $30,400. Three refunds inside the 14 day window took $5,700 back out, so $24,700 collected. Platform and payment processing ran about 6% of that. My own time was roughly 70 hours per cohort, counting the live calls, written feedback on deal sheets, and two rebuilds of module four when the lender section went stale.
Completion, which I define as watched everything and submitted a final analysis, was 6 of 16. Four students have offers out right now. One closed, a two bed on a half acre at $58k, financed by a small local bank on a 20 year portfolio note.
The three options in front of me: raise to $3,400 and cap at five seats with a weekly one-on-one call, keep the price and cut my hours by dropping written feedback, or turn the whole thing into a $79 a month community with a paid intensive twice a year.
All three refunds came from people who had never set foot in a rural recorder's office and I think were expecting a list of deals rather than a method for finding them. So the question is whether I fix the marketing so those people stop buying, or fix the product so they stay once they do.