Pricing an investor relations retainer for 180 LPs across three deals, where does the scope line actually sit
Say a sponsor asks someone to take over the investor-facing side of the book for two apartment deals plus a storage facility, about $14m of LP equity, 180 investors on the cap tables with a lot of overlap between deals. The offer on the table: $2,800 a month, sponsor's estimate of 25 hours. In scope: quarterly reports, a monthly email per deal, distribution notices, answering investor email, and keeping the portal current. Currently run on spreadsheets plus a shared drive, with a portal vendor quoting $6,000 to migrate and $180 a month after that. What's available to work from: three years of the sponsor's past updates, honest but consistently late, and a sample of investor email volume for one quarter, 214 inbound emails across 180 people, most short, maybe 20 substantial, four of those turning into calls. The real uncertainty is whether that 25 hour estimate reflects an average computed from a good month. Quarter close plus the weeks investors are chasing tax documents can eat the whole allotment on their own. There's also a question of whether "answering investor email" includes questions about the sponsor's next offering, which starts to look like a different job with different rules. The decision worth making up front is whether to price this as a flat retainer at all, or per investor per month with a floor, and whether to take on the portal migration or push the sponsor to hire that vendor directly.