Rebuilt the expense recovery and NOI went up $19k with no rent increase
Bought this one two years ago, 11 apartments over four commercial bays, total ground floor about 5,800 sf. Inherited leases from an owner who had held it since the nineties and had stopped paying attention.
What I found in the files: two of the four commercial leases had expense recovery language and neither had been billed in at least six years. One was a base year stop from 2014 with no reconciliation since. The other said pro rata share of taxes and insurance, no CAM, and the pro rata share was defined against the total building square footage including the apartments upstairs, which meant that tenant had been contractually on the hook for about 14% of a number nobody had ever calculated. The other two bays were flat gross, no recovery at all.
What I did over about 14 months. I hired an accountant to build a proper expense pool with the residential costs carved out, because you cannot bill a retail tenant for the apartment turnover and the residential trash contract and expect it to survive the first argument. Then I reconciled the two recoverable leases going forward only. I did not chase back years. My attorney's read was that pursuing six years of unbilled reconciliations on a lease I bought would cost more in tenant relationship than it would collect, and estoppel and waiver arguments differ by state anyway.
On the two flat gross bays I waited for renewal. One renewed at the same base rent with a tax and insurance stop at the current year. The other renewed with base rent up $1.75/sf and stayed gross, which they preferred and I was fine with.
Result: about $11,400 a year of newly billed recoveries and roughly $7,600 of base rent increase at the two renewals. NOI up around $19k on a building that appraised at a 7.75 cap when I bought, so call it $245k of value if the cap holds, which it may not.
The part that nearly broke it. The base year tenant, the 2014 stop, went through her books with a bookkeeper and came back saying the increase was $4,100 a year and she'd have to cut a stylist. She was right about the number. I gave her a three year deal that phased the recovery in over 24 months and got a personal guarantee I didn't have before. If I'd sent the invoice cold I'd have had an empty bay and a legal bill.
What I'd keep: carve the residential expenses out before you do anything, in writing, with the accountant's workpapers saved. Every conversation after that gets easier because you can show your work.