Attorney relationships versus mail volume, which one actually carries a probate pipeline at scale
I've got 90 days into this and no deals, so take my framing as a beginner's framing, but I've now heard two experienced people in this room describe completely opposite machines and I can't reconcile them.
Machine one is volume. Buy the court-sourced filings, mail everybody on a fixed cadence, answer the phone, run the numbers, and accept that your conversion is going to be low because the channel is emotional and most heirs aren't sellers. The argument for it is that it's a system that doesn't depend on anyone liking you. You can measure cost per contract, you can turn it up and down, and it works the month you start it rather than the year after. The counter is that the data is now sold to everyone, so the mail cost per deal keeps climbing and you're competing on who has the biggest budget.
Machine two is relationships. Two or three estate attorneys, a couple of estate sale and cleanout companies, maybe a fiduciary or two, and you get called before anything hits a mail list. The argument is that a referred deal has almost no competition and the trust is already borrowed from someone the family chose. The counter is that it's slow, it isn't measurable, and you can put in a year of coffee and get nothing if the attorneys you picked don't handle many real property estates. Also referral relationships in real estate can brush up against compensation rules depending on your state and whether anyone's licensed, which is a question for a lawyer in that state, not for me.
What I actually can't figure out is whether these are stages or alternatives. Is mail the thing you do until you have relationships, or is it a permanent floor under the relationship business? And if you had one budget and one calendar, which one do you starve?
Poll below. Interested in whether the operators here split from the people still preparing.
One budget, one calendar. Where does a probate pipeline actually come from?
13 votes