Agency trained VA versus a raw hire the agency recruits and you train
Two common agency models sell opposite things. One trains people through a four week program on real estate terminology and common CRMs and charges a premium for it, with the pitch being someone productive in week one. The other treats training as theater, since every operation's process differs, and instead recruits someone sharp with no real estate background for the buyer to train into their own system. That route tends to be cheaper, and retention is often better because the person learns a job that only exists at that company. The first model tends to suit someone who does not yet know exactly what they want. The second tends to suit someone who already has a written process to hand off. For an operator with neither yet, it is worth building even a rough process document before hiring, since that document is what makes the second, cheaper model actually work.
First VA hire: pretrained or raw?
9 votes
