Exclusivity is what breaks when nine retainer clients become sixty seats
Five years running lead gen as a service. Nine investor clients, $2,500 a month each, and every one of them wants my time on calls I've already had. I want out of the retainer model and into a product: dashboard, form answers, call recordings, routing, and $299 a month per seat with a target of 60 seats.
The problem is exclusivity. Three of the nine only signed because they're the only buyer in their county. If I open seats, my ad inventory per metro doesn't grow, it just gets divided, so seat 4 in a county makes the first three worse and they leave. If I sell county exclusivity at $299 I cap myself at maybe 25 counties I can actually produce volume in, which is $7,500 a month against the $22,500 I have now. Has anyone found a pricing shape that survives this? Tiered exclusivity, first look windows, something else?