18 percent management fee on an 18-unit and the owner thought he was doing fine
Met this seller through probate, Maricopa County, late 2023. His brother left him a small apartment building and he had been self-managing it for about four years. Asked him what he was paying for management and he said nothing, he did it himself, and I asked him what he was charging tenants for late fees and repairs and he pulled out this notebook. Dude had been keeping his own ledger by hand. When I added up what he was actually spending on his time, the trips out there, the stuff he handled himself that he never billed back, it came to right around 18 percent of collected rent. He thought he was ahead of a 10 percent management fee. He was not. He had no GP, no structure, no investor, just a retired guy driving across town to fix a toilet and writing it off as keeping busy. Sold it to one of my buyers at a number that worked for everyone. But I think about that ledger a lot when I see syndicators project management expenses at 5 or 6 percent on a small asset and call the spread sponsor profit.