Discussion
A deck I was sent described this as asset light, start for under $1,000, which I don't believe. I read paper and notes normally, so I always look first for where the cash gap sits…
From the desk:
I do renovation work and I'm now on the investing side, and the part that's killing me is scheduling. Six trades, none of them answer the phone at the same time, and I spend my ev…
Loss
Ran an outbound VA program for eleven months and shut it down in the fall. Writing it up because the failure was structural and I didn't see it until month seven. Setup. Three VAs…
Discussion
Working the numbers on whether "AI-augmented" is a real reprice or just vendor capture. A seat costs me $7.50 an hour fully loaded and bills at $14 for 160 hours, so about $1,040…
Discussion
I'm still working out what the first deal costs me, and one of the line items I keep moving around is a part time VA. Budget is about $700 a month, so 15 hours a week at agency ra…
Discussion
I've been reading both sides of this for a week and I genuinely can't tell which way to go for a first hire. The agency route: they recruit, they've already trained the person on…
Win
I've been building a small service offering around agent back office work and last year I finally got the unit economics to sit still, so here's what happened. The product was lis…
Win
I've been trying to figure out which acquisition channel actually fits me and cold calling was winning on volume and losing on cost. Last spring I ran three VA dialers at $10.50/h…
Discussion
I was pricing help for a small off-market list, mostly because I don't want a second job. A VA seat came back at about $1,500 a month for full time. Then a software rep quoted me…
From the desk:
Looking at a small VA agency serving real estate investors, 62 seats billed, asking around 2.4x seller discretionary earnings. Not a property, but it's the kind of service busines…
Discussion
Two proposals in front of me for the same scope, roughly 30 hours a week of admin and light lead follow-up. One is hourly at a rate that only bills time logged, with screenshots a…
Discussion
Two agencies quoted me and they're selling opposite things. The first says their people come out of a four week program on real estate terminology and the common CRMs, and they ch…
From the desk:
I'm reading through service businesses in real estate and this one confuses me more than the others. The agency doesn't own anything and doesn't do the work. They find a person, t…
Discussion
Someone told me that if a VA cold calls a homeowner and starts talking about what I'd pay, that's unlicensed brokerage and I'm the one in trouble. I'm not sure if that's true or i…
Loss
I run rehabs and I wanted a steady flow of seller appointments without me on the phone. Set up an appointment setting desk through an agency in November: two dialers at $11/hr ful…
Discussion
Nearly signed for a seat and then realized I hadn't thought about the clock at all. The agency offers either overlap with my business day, which for their side is overnight, or th…
Loss
I signed with a VA agency in February at $9/hr for 20 hours a week, prepaid the quarter at $2,340 because the discount was 10% and I liked the idea of locking it in. The agency wa…
Win
Eighteen months ago I was reselling VA hours into small investor shops at $22/hr and losing bids to anyone willing to go to $19. Margin was about 34% and shrinking. I finished the…
Discussion
I've got two wholesale campaigns running and I'm drowning in follow-up, so I called two VA shops. First one wants $1,500 a month flat for a "dedicated seat, full time, 40 hours".…
Loss
Three property rehab, running about $310k of combined budget, and I moved draw tracking and lien waiver collection to a VA in month two because I was drowning. The process I gave…